Buffets are banned because Coronavirus doesn’t allow us to breath, sneeze and cough all together at a buffet table. Fair enough, we have to live with that. What alternative do we have? A la carte – and that is good! Nevertheless, there were many advantages to a buffet… but we shouldn’t be too sad that it has disappeared (maybe only for a while).
Demand for travel is beginning to return as COVID-19 restrictions gradually ease. Many of those who have endured lockdowns all over the world are eager to make travel reservations and experience a slice of normality. This should be good news for hoteliers, but it does not signal the end of the challenge.
COVID-19 is impacting tourism numbers like we’ve never seen before – government lockdowns, border closures, and reduced airline schedules have all played a role in affecting people’s decision to travel. Although travel is not yet returning on a global level, hotel occupancy is on the rise post-lockdown in many domestic and drive markets.
The hospitality industry is getting increasingly competitive because hotel guests demand flawless experiences all the way from their check-ins to check-outs. Tourists are more likely than ever to change brands if they feel like someone else can raise the bar and offer even slightly better customer service.